A hosted VoIP telephone system means all the functionalities are available in the cloud instead of facilitating everything in-house.
It is cost-effective and efficient because a third-party provider takes responsibility for the system maintenance.
The provider looks after all the equipment, hardware, updates and security of the service and offers the hosted VoIP via a service plan.
We suggest the 3 core-essentials for installation of hosted VoIP are:
• A stable Platform
• Reliable Connectivity
• Suitable Hardware.
As VoIP becomes more prominent in telecommunications, it is likely we will see a greater variation in service provision.
Users should be aware of exactly what their needs are and the pre-requisites that should never be compromised when installing a VoIP system:
Reliability, Quality, Features, Pricing, Accessibility and Customer support.
Dialogic Telecom uses a reliable, robust platform that will deliver a complete private branch exchange with outstanding levels of functionality and versatility.
The platform facilitates your telecoms to seamlessly integrate with desktop applications and CRM systems. It operates in several highly secure external data centres with all services guaranteed and TÜV certified.
Fixed Mobile Convergence (FMC) describes the integration of mobile and fixed line communication services within a complete solution. This allows you to merge your mobile phone and VoIP system.
Companies that use FMC applications are more reachable and thus benefit from the increased efficiency of their personnel.
If your broadband and office network are appropriate, then further wiring is not usually required.
VoIP phone calls require sustained bandwidth to preserve the quality of the call. Bandwidth should always be assessed to determine if it is adequate for your requirements and this is a straightforward procedure.
However, VoIP quality is not just about bandwidth. There are other variables to consider and Dialogic Telecom will offer advice and support to assist you in making the best choices for your business.
To take advantage of the full host of services and features of VoIP you will need the right equipment. Our solution is completely scalable, therefore flexible to meet changes within your organisation.
VoIP calls can be made using a softphone via computer and headset or with an app on a smartphone or tablet device.
Most businesses use IP desk-phones as the primary device. Thereafter, the level of use will dictate the need for their hardware requirements. You can respond to business fluctuations and adapt to suit your needs accordingly.
When compared with traditional phone systems, hosted VoIP typically comes out on top for its flexibility and unrivalled scalability.
Speak with us regarding a free trial.